Support
Customer Support is initiated via Marketplace Central Support
Support Tiers
| Tier | Method | SLA | Pricing |
|---|---|---|---|
| Free Trial | Blogs | N/A | Free |
| Subscription | Emails and Web | < 8Hrs during EST Business Hours 8AM-6PM | With Marketplace Subscription |
| Business Critical | Direct Customer Success | < 2Hrs during EST Business Hours 8AM-6PM | Contact Sales |