Support
Customer Support is initiated by sending an email to mpcsupport@thoughtbox.ai
Support Tiers
| Tier | Method | SLA | Pricing |
|---|---|---|---|
| Free Trial | Blogs | N/A | Free |
| Subscription | Emails and Web | < 8Hrs during EST Business Hours 8AM-8PM | With Marketplace Subscription |
| Business Critical | Direct Customer Success | < 2Hrs during EST Business Hours 8AM-8PM | Contact Sales |